Frequently Asked Questions

We offer a range of accredited qualifications and training programmes in Health and Social Care, Early Years, and Residential Childcare. Our courses are designed to support both new entrants and experienced staff within the sector.

Yes, all of our qualifications are delivered in line with recognised awarding organisations and meet national standards.

You can enrol by contacting us directly or through your employer. Once enrolled, you will receive a welcome email with details of your assigned assessor and next steps.

After enrolment, your assessor will contact you to arrange an initial induction meeting. This session will cover your learning plan, preferred learning style, and how your course will be delivered.

Training is delivered through a combination of:

• Online learning (via Microsoft Teams)
• One-to-one assessor sessions
• Workbooks and resources

Some courses may also include face-to-face delivery.

You will typically have sessions every two weeks to begin with. These are one-to-one sessions where you will receive guidance, feedback, and support.

Your assessor will be your main point of contact throughout your course and will support you with any questions or concerns.

Learners are usually given up to one year to complete diploma courses. However, many learners complete their work sooner depending on their availability and experience.

Shorter courses are different and are usually up to 3 months.

You will complete workbooks, written assignments, and may provide evidence from your workplace depending on the qualification.

We provide additional support where needed, including guidance from your assessor and tailored learning approaches to suit your needs.

Course fees vary depending on the qualification. Please contact us for payment options if you are unsure and a member of the team will be delighted to help you.

Yes, we offer flexible payment options, including instalment plans to make courses more accessible.

Yes, many learners are funded by their employer. We can work directly with employers to arrange this.

Our qualifications support career progression within the care sector, including moving into senior roles or progressing onto higher-level qualifications.

Our courses are designed to develop real skills used in the workplace, helping improve employability and career opportunities within the sector.

You will receive your unique login to our bespoke online training programme. This is where you will do your work and you can see your progress.

Yes, once you successfully complete your qualification, you will receive a certificate from the awarding organisation.

All of our training is quality assured through internal and external processes to ensure high standards are maintained.